4 Ways Brands Can Prepare for Cyber Monday
What to Expect from Cyber Weekend from Black Friday to Cyber Monday
How Can Reviewbox Help Brands?
- Reviewbox research shows that the influx of reviews from holiday purchases peak in January - just after the holiday rush. However, now is a good time to make sure that you have notifications set and a process in place to respond to negative reviews that come in during the holidays. Be sure to keep an eye on excessive negative reviews that could signal a 3p seller has attached itself to your ASIN and is selling counterfeit items, a practice that increases during the holiday season. Review all Q&A to ensure that the correct information is displayed to the product listing. Don't let an unhappy consumer or 3p competitor performing black hat tricks affect your bottom line. Control the flow of information to your consumers.
2. For brands that manufacture a hot ticket item, particularly in the toy category, ensure you are tracking your best selling items across marketplaces and set up notifications for when a new 3p seller lists your item on a marketplace. This will help your team stay on top of any MAP violations.
3. Be sure your content guidelines are updated in Copybox and that your notifications are set correctly. Ensure that your product listing content matches brand guidelines and isn't changed by an external source, such a 3p seller who wins the Buy Box.
4. By now, ad teams have a strategy built for campaigns for Amazon Advertising. However, teams should continuously look at the data and revise as needed. With a shorter holiday shopping period in 2019, brands will be jockeying for prime space on the digital shelf. To ensure your campaigns are matching with shopper's search, use the share of voice report to track where you are ranking on search for sponsored products.
Have additional questions on prepping your team? Contact us at email@example.com.