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Using Searchbox, we inspect the digital shelf of Amazon Basics binders.

How Much of the Digital Shelf Does Amazon Own?

The Rise of Amazon Private Label In the face of scrutiny from public officials calling for the breakup of tech giants, Amazon has reportedly scaled back on aggressive advertising tactics for its private label brands. Nearly half of all e-commerce sales now occur in the Amazon marketplace, and many sellers believe that Amazon leverages its […]

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New product features at Reviewbox

Keep Customer Engagement Going with Response Tracking

The best way to engage the customer in the online world, especially a unsatisfied customer, is through responding to customer reviews. Not only can this increase brand loyalty, but did you know that responding to online reviews can increase your organic search ranking as well? Reviewbox helps brands with customer engagement through review response tracking.

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Best structure for ecommerce data

Reviewbox and eCommerce Data

Reviewbox runs on data. Your brand runs on the data we provide. The value of our product, in addition to time and efficiency of automated reports is the data we are able to collect from eCommerce platforms like Amazon and Walmart. There is a lot of data out there for your brand to analyze and store. So, which model of architecture should you consider?

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conversation with ecommerce experts

Reviewbox Partners: An In-Depth Discussion with Navazon Part 3

Reviewbox Partners is a new video series that features in-depth interviews and discussion with thought leaders in eCommerce. The second episode in the series is a conversation between Reviewbox CEO, James Horey and Navazon CEO, Alan Adams discuss the importance of having a data driven mindset when it comes to your Amazon business provides an edge over the competition, as well as what's in store for Amazon in 2019 and beyond. 

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conversation with ecommerce experts

Reviewbox Partners: An In-Depth Discussion with Navazon Part 2

Reviewbox Partners is a new video series that features in-depth interviews and discussion with thought leaders in eCommerce. The second episode in the series is a conversation between Reviewbox CEO, James Horey and Navazon CEO, Alan Adams discussing how to protect content on Amazon and the risk brands are taking when they choose not to sell on the largest eCommerce platform.

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product review delay

Amazon Review Delay - UPDATED

If you monitor your customer product reviews on Amazon, you may have noticed a delay between the time the review was actually written and the time it was posted to the product page. The average delay is 1-3 days. This is due to Amazon’s screening process. While it’s good to know there’s a crackdown on abusive reviews, you may be wondering - what if I’m missing something? Am I losing valuable data? 

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