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Negative Reviews: How Bad are They?

How do Negative Reviews Hurt My Business?     Reviews are an integral part of your business. People look at reviews to decide where to eat, what to do and the best item to purchase. Consumer behavior is driving the need to have a steady stream of up to date and relevant reviews. If you […]

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copybox webinar learn to track changes to product listings

Tracking Changes to Product Listings

Join this free webinar to learn how to track changes to product listings across retailers, including Amazon. Avoid Amazon hijackers, manage content, and optimize content with content analytics - all with Copybox.

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Amazon review delay issue

Where Are My Amazon Reviews - Part 2

Where have all the Amazon product reviews gone? Back in February, Reviewbox customers began reporting that they were missing Amazon reviews or that they had not received reviews on product listings for at least 1-3 days. After investigating, Reviewbox determined that Amazon was, in fact, holding reviews on many best selling products, including their own […]

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Why was Reviewbox founded?

Why Was Reviewbox Founded?

From Father to CEO James Horey sat in his living room with his two young children. It was early 2016; he had left his job at Oak Ridge National Laboratory in search of something different. James saw a problem. While the world changed with Amazon, uncertainty and discrepancies filled the seller ecosystem. Under Amazon's dashboard, […]

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Searchbox product update

Searchbox Updates Now Include Share of Voice

Share of Voice Arriving in Your Inbox Searchbox customers can now have notifications set to arrive in their inbox on a weekly or monthly basis. Here's a break down of what customers will see: Share of Voice - Receive an instant snapshot of what percentage of your listings are ranking in the top 10, for […]

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Amazon Alert - Missing Product Descriptions

Missing Product Description No. your eyes aren’t playing tricks on you. Your product’s description may actually be missing.  If this is the case, you’re not alone. We here at Reviewbox have noticed it as well. Here is an example of what you should be seeing.     This issue appears to be occurring across all browsers […]

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