The Daily Review

Official blog for Reviewbox. Tips, news, and analytics for Amazon.

The "Buy Used" Option on Amazon

Update Earlier this week Amazon made yet another change to its platform, this time affecting the information displayed inside the buy box on the product detail page. If any of your listings are currently experiencing stock issues such as "out of stock" or a shortage of "new" offerings, the buy box will be replaced with […]

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Amazon Presents Vendors with New Hurdle

What We Know At the beginning of the year, brands noticed that Amazon began to remove certain comments on reviews. The comments removed contained information like email addresses, URLs, and phone numbers that include letters (Ex. 1-800-PAINTER). In the past few weeks, Amazon updated its response flagging system in order to keep fraudulent accounts from […]

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Amazon Updates its Customer Questions and Answers

Update As many brands are aware, Amazon began making changes to its internal response filtering system at the beginning of the year.  We believe many of the changes are being made in order to better prevent fraudulent accounts from responding to both reviews and questions, as well as to improve the quality of customer content […]

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Review Monitoring During a Crisis

At Reviewbox we know that communication is key to the growth of any business, especially during a moment of crisis.  That’s why we work to provide you with the best data and review engagement tool for your eCommerce business. As the eCommerce director or brand manager, you may be looking for ways to strategically address […]

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The Manufacturer Badge on Amazon

The Manufacturer Badge On Amazon, vendors have the option of displaying a badge next to their handle when posting a response to a question or review. That badge is the "Manufacturer Badge", and it's more important than you think. What is it? To know how important the manufacturer badge is, we have to look at […]

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The Case of the Disappearing Responses

The Case of the Disappearing Responses Responding to your product reviews on Amazon shows that your brand cares about customer feedback. But recently, Amazon appears to have removed some manufacturer responses to reviews and questions. Late last week, a few of our customers noticed that their review responses weren't being posted to Amazon or were […]

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Understanding Price Competition on Amazon

Understanding Price Competition on Amazon Price competition on Amazon is fierce. How is your brand targeting a particular market segment with your pricing strategy? Does your brand know how they stack against the competition?  Below, we are going to use search results to analyze pricing on the digital shelf and provide examples of pricing strategy.  […]

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brand report card

Brand Report Card

The Brand Report Card from Reviewbox How to Measure a Successful Product Listing with the Brand Report Card Ecommerce is a volatile and everchanging landscape. Brands are facing new challenges with an expansion of the 3p marketplace across some retailers, new brands disrupting across categories, and consumers shifting away from brand loyalty to trust ratings […]

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Content Management Across Retailers

As a brand's inventory stretches across online retailers, including marketplaces that are open to third-party sellers, it can be a feel like a juggling act to ensure the brand's message consistent and brand controlled. Our content management tool allows users to create content guidelines and upload their own reference content for product listings. What does […]

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Top 5 KPI's for Brands on Amazon

What Metrics Can be Used to Evaluate the Health of a Product Listing? E-commerce managers managing large product catalogs on Amazon have the Herculean task of tracking 100s to 1000s of product listings and struggle with how to measure the success of a product listing. Aside from sales data, what is the best way to […]

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