The Daily Review

Official blog for Reviewbox. Tips, news, and analytics for Amazon.

The Case of the Disappearing Responses

The Case of the Disappearing Responses Responding to your product reviews on Amazon shows that your brand cares about customer feedback. But recently, Amazon appears to have removed some manufacturer responses to reviews and questions. Late last week, a few of our customers noticed that their review responses weren't being posted to Amazon or were […]

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Understanding Price Competition on Amazon

Understanding Price Competition on Amazon Price competition on Amazon is fierce. How is your brand targeting a particular market segment with your pricing strategy? Does your brand know how they stack against the competition?  Below, we are going to use search results to analyze pricing on the digital shelf and provide examples of pricing strategy.  […]

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brand report card

Brand Report Card

The Brand Report Card from Reviewbox How to Measure a Successful Product Listing with the Brand Report Card Ecommerce is a volatile and everchanging landscape. Brands are facing new challenges with an expansion of the 3p marketplace across some retailers, new brands disrupting across categories, and consumers shifting away from brand loyalty to trust ratings […]

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Content Management Across Retailers

As a brand's inventory stretches across online retailers, including marketplaces that are open to third-party sellers, it can be a feel like a juggling act to ensure the brand's message consistent and brand controlled. Our content management tool allows users to create content guidelines and upload their own reference content for product listings. What does […]

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Top 5 KPI's for Brands on Amazon

What Metrics Can be Used to Evaluate the Health of a Product Listing? E-commerce managers managing large product catalogs on Amazon have the Herculean task of tracking 100s to 1000s of product listings and struggle with how to measure the success of a product listing. Aside from sales data, what is the best way to […]

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conversation

How to Respond to Amazon Reviews

Managing and Replying to Amazon Reviews As a brand, seller or customer service representative, you naturally want to manage reviews with ease. Being unaware of your reviews is damaging to brand image and to sales. Reviews create a clear picture of what a shopper can expect with your product. They also help boost customer loyalty […]

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2020 trends

eCommerce Trend Predictions for 2020

ECommerce Trends for 2020 ECommerce is looking promising for both retailers and consumers. Confidence in eCommerce continues to grow, logistics continue to expand and the strategic decisions are bettering the lives of their customers-- giving them back time, which always feels in short supply. Omnichannel retail is a great solution for all parties, as it integrates […]

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overcome

4 Challenges Facing Heritage Brands in eCommerce

Challenges facing heritage brands in eCommerce Heritage brands have to blend tradition and innovation to stand out and stay competitive in an ever-evolving industry, online retail. At Reviewbox, we strive to help companies outsmart the competition and focus on metrics that matter. The world is powered by digital experiences and heritage brands are looking to […]

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cyber monday ata

3 Ways to Thrive after Cyber Monday

Brands Thriving after Cyber Monday We've overindulged in turkey and stuffing, weathered Black Friday, and survived Cyber Monday. It's safe to say that the holiday shopping season is upon us. Brands have been looking at data and market trends to win in Q4. Gather data and make it work for your brand to finish Q4 […]

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review success

3 Ways Amazon Reviews Help Holiday Sales

As your business aims to better understand the customer feedback, it’s important to take a look into its composition. Reviews can affect SERP ranking and product sales. By understanding the drivers behind review content, your business can establish a strategy to manage reviews and feedback. We will give insights into the factors that influence customer review behavior.

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