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Negative Reviews Up 324% on Amazon

How has COVID-19 affected Amazon reviews? Have your products been receiving a lot of reviews on Amazon? This year has proven to be an unprecedented year, but on the bright side, sales through online retailers are booming. has posted record sales increases in both Quarter 1 and 2 of 2020. In fact, sales for […]

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Review Monitoring During a Crisis

At Reviewbox we know that communication is key to the growth of any business, especially during a moment of crisis.  That’s why we work to provide you with the best data and review engagement tool for your eCommerce business. As the eCommerce director or brand manager, you may be looking for ways to strategically address […]

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brand report card

Brand Report Card

The Brand Report Card from Reviewbox How to Measure a Successful Product Listing with the Brand Report Card Ecommerce is a volatile and everchanging landscape. Brands are facing new challenges with an expansion of the 3p marketplace across some retailers, new brands disrupting across categories, and consumers shifting away from brand loyalty to trust ratings […]

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Stash tea uses Reviewbox for review management.

How Stash Tea Uses Reviewbox

Stash Tea Uses Customer Reviews to See What’s Brewing Background: Portland, Oregon-based Stash Tea has carved out a niche in the tea market since its beginnings in 1972. The company fosters close relationships with farmers and suppliers to ensure they are sourcing high-quality natural ingredients, such as locally grown mint. They produce a wide variety […]

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Amazon Advertising formats

Is My Brand Up To Date on Amazon?

Amazon Encourages You to Stay Up to Date Did you receive the new Amazon update email? Even if you did, you need to make sure that your brand is up to date before the new guidelines roll out. With Amazon consistently changing its seller/vendor platform, they strongly encourage brands to stay up to date through […]

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Girl on Computer

What Makes Page One Products Stand Out on Amazon?

Every business hopes to drive its products to the top of the Search Engine Results Page (SERP). Research has shown that 70% of shoppers will never click past the first page of search results, and 35% of them will click on the very first product featured. 64% of clicks will be on the first three […]

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Why was Reviewbox founded?

Why Was Reviewbox Founded?

From Father to CEO James Horey sat in his living room with his two young children. It was early 2016; he had left his job at Oak Ridge National Laboratory in search of something different. James saw a problem. While the world changed with Amazon, uncertainty and discrepancies filled the seller ecosystem. Under Amazon's dashboard, […]

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Analysis of Amazon Reviews, Part 2

How Have Amazon Reviews Changed Over Time? Behavior seen in reviewers has gradually changed over time, both due to businesses' increased focus on obtaining more product reviews and the sheer increase in number of reviewers. As e-commerce continues to replace brick-and-mortar, and increasingly more people move online to make purchases, Reviewbox thought it would be […]

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Analysis of Amazon Reviews

This is an updated version of our post on Amazon reviews from May 2017.    The Importance of Amazon Reviews We’ve previously discussed the importance of reviews to your online business and how to go about acquiring more. According to data from Podium, 93% of consumers say online reviews have an impact on their purchase […]

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