The Daily Review

Review Management Archives

Review Monitoring During a Crisis

At Reviewbox we know that communication is key to the growth of any business, especially during a moment of crisis.  That’s why we work to provide you with the best data and review engagement tool for your eCommerce business. As the eCommerce director or brand manager, you may be looking for ways to strategically address […]

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The Case of the Disappearing Responses

The Case of the Disappearing Responses Responding to your product reviews on Amazon shows that your brand cares about customer feedback. But recently, Amazon appears to have removed some manufacturer responses to reviews and questions. Late last week, a few of our customers noticed that their review responses weren't being posted to Amazon or were […]

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How to Respond to Amazon Reviews

Managing and Replying to Amazon Reviews As a brand, seller or customer service representative, you naturally want to manage reviews with ease. Being unaware of your reviews is damaging to brand image and to sales. Reviews create a clear picture of what a shopper can expect with your product. They also help boost customer loyalty […]

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