Hundreds of brands and manufacturers trust Reviewbox
Our e-commerce platform is trusted by both startups and internationally recognized brands. Read more to learn how we can help your brand succeed on Amazon, Walmart and beyond.
"Right Service at the Right Price"
We’re able to track all reviews across all marketplaces and reply to customers daily. We’ve realized greater customer engagement through being able to comment directly on reviews and have allowed customers to realize our customer service is top notch.
"Excellent Tool for Amazon Data Analysis"
Jim and his team are absolutely amazing, we get responses to questions in minutes, not hours or days, and they’ve already brought new functionality to the table that we’ve asked for only a month prior.
"Fantastic! Helps lessen my workload!"
Reviewbox is saving us time and changing customer complaints into raving fans! Before Reviewbox it took me several hours a week to comb through them just to find new comments. Now I can respond to customers in less than 24 hours.
What problems has Reviewbox helped you solve?
“With the growing importance of ecommerce and specifically, Amazon, you need to have the best tools to manage your brand and the customer experience. Amazon’s tools aren’t always as focused on their suppliers or their manufacturers as other retail partners may be. Many of them are lacking.
“Despite that, it’s still important for us to reach our customers in particular areas, know what they’re saying to get that sentiment about us, and really gain some useful insights. We didn’t have a way to do that before Reviewbox and that’s really important to us.”
Radio Systems Corporation
"Their tool is nothing less than amazing!"
Reviewbox makes Amazon review management simple to use. Their tool is nothing less than amazing! Daily emails list the reviews and links so you can follow up immediately, gather quality feedback, and provide a level of customer service that until now wasn’t possible. It is definitely changing the way we do business with our customers and with Amazon.
"Reviewbox is an amazing timesaver"
Reviewbox is an amazing timesaver for us and is the only reason we are able to monitor and manage our reviews in such a responsive and timely fashion. Email alerts give us a daily look at what’s come in – who is pleased and about what, as well as those that are unhappy or need some added information or help. We now can provide faster, better customer service on Amazon because of Reviewbox.
"I would absolutely recommend this product"
Reviewbox helps me see what we are doing right and detect any issues we may be having with our product or packaging. I appreciate that we are able to respond quickly to customer concerns in an effort to better serve their needs. I would absolutely recommend this product, it’s a great way for us to manage the customers experience with our product. Every online vendor should have this tool available.
What makes Reviewbox stand out?
“It’s an easy way for us to see a snapshot of the daily reviews about our products. The reporting feature is also very beneficial. You can export whatever information you want into Excel and sort it according to your needs.
“It’s an easy-to-use, straightforward tool that gives us everything we need to know about our reviews. Reviewbox is continually adding new features to make the tool more robust. They solicit feedback from their customers in order to help solve problems.”