Gather product reviews across your retail presence. We currently support Amazon US, Canada, UK, and Europe, along with other major retail sites.
Get an email or Slack notification when you receive new reviews or questions. You can filter based on stars and set multiple recipients.
Make sure that each of your team members can view the data they need. Accounts can be set to view the entire catalog or on a per brand basis.
Set custom fields to organize your products by brand and category. Export your historical data so that you can review your data later.
Lucy Valdez from Convenience Concepts
Reviewbox helps me see what we are doing right and detect any issues we may be having with our product or packaging. I appreciate that we are able to respond quickly to customer concerns in an effort to better serve their needs. I would absolutely recommend this product, it’s a great way for us to manage the customers experience with our product. Every online vendor should have this tool available.
Carrie Raney from TrippNT
I would highly recommend Reviewbox to keep track of all your Amazon reviews and questions. We respond to each and every question and review for over 1200 products. Before Reviewbox it took me several hours a week to comb through them just to find new comments. Now I can respond to customers in less than 24 hours. And they are continuously adding new features. It is totally worth it!
Reviewbox has saved me an unmeasurable amount of time and energy. I was able to personally reach out to people who purchased our products and address any issues. This allowed my company to offer the superb customer service that they’re known for throughout the marine industry. I would highly recommend this service not only because it’s an amazing addition to managing Amazon reviews, but also because the founder Jim is amazing to work with.